Contact Nemours Kids Transport
Request a pediatric transport 24 hours a day, 7 days a week, to Nemours/Alfred I. duPont Hospital for Children in Wilmington—Delaware’s only pediatric trauma center.
Critical Care Transport
Phone: 1-800-962-0023
One call can help you secure:
- Referral
- Acceptance
- Specialty consults
- Transport Team activation
Please note: Nemours Kids Transport is not a 911 service. We offer patient transport by referral only from other licensed health care facilities to duPont Hospital for Children.
Nemours Kids Transport
We offer comprehensive pediatric critical care transport by ground ambulance, helicopter, or fixed wing aircraft.
A brand new fleet of three Nemours-owned ambulances provides door-to-door service for patients who come to duPont Hospital for Children from referring hospitals and other facilities throughout Delaware Valley and the tri-state area (Pennsylvania, Maryland and New Jersey).
Providing a Mobile Pediatric Intensive Care Unit for Your Patient
Functioning as a mobile pediatric intensive care unit, our Transport Team is specially trained and experienced in the care of children, from birth to age 18, with acute and complex needs and can provide rapid response for medical transports at all times.
Our doctors are available for consultative care as soon as we receive a request for our services. Health care personnel from our hospital will work together with the contacting hospital or health care facility to plan the child’s care.
Real-Time Access to Your Patient's Electronic Health Record
From the moment you call our Transport Communication Center, our communication specialists set in motion the preparations required to best serve the child’s needs. Our advanced electronic health record (EHR) links our clinical team to the patient’s entire medical record throughout the transport.
How to Prepare a Patient for Transport
We will need the following information:
- Your name, facility and phone number
- Patient’s name, age/date of birth and weight
- Diagnosis
- Referring physician
- Brief report
Please have the following ready for the transport team:
- Copies of X-rays, MRI, CT and charts
- Signed COBRA form
- Extra copy of the face sheet for the transport unit
Only a parent/guardian may sign consents. Please be sure to assist the family in arranging for their own transportation.
What to Expect During Transport
When our transport team arrives we will:
- Collect signed consent forms giving permission for our team to treat, transport, and admit the child to the duPont Hospital for Children.
- Evaluate the child, receive updated information about the child’s condition from local doctors and nurses, and possibly ask parents and doctors more questions about the child.
- Communicate with our medical command physician to develop the child’s plan of care during transport.
What Happens After Arrival at Our Hospital
Depending on the patient’s specific plan of care, the child may be admitted to the Emergency Department of duPont Hospital for Children. Or, the patient may be transported directly to the most appropriate inpatient care unit (such as surgery, neurology, oncology, cardiology and rehabilitation).
Our transport patients may also be admitted to the:
Important Transport Information for Families
One parent or guardian is encouraged, but not required, to ride along in the front with the child during ground transport.
Due to FAA restrictions, family members may not accompany patients on helicopter transports.
Transportation is not available for the family back to the facility or their home.
Directions to Hospital
For parents or guardians who can’t accompany a child during transport,
see map and directions.
About Our Nemours Kids Transport Team
Our staff is highly trained in pediatric intensive care, emergency and transport medicine, and trauma. With specialized, state-of-the-art pediatric equipment, we’re equipped to care for patients with acute or complex illnesses that may require resuscitation and more aggressive management.
Our Nemours Kids Transport Team members include:
- Pediatric Critical Care Physicians - Doctors board certified in Pediatric Critical Care serve as Medical Command Physicians, directing your child’s care throughout the transport process
- Critical Care Nurses - Registered Nurses (RNs) with specialized training, experience and certification in pediatric advanced life support, adult life support and trauma care
- Registered Respiratory Therapists (RRTS)
- Emergency Medical Technicians
- Communication Specialists
The team members are trained in the use of specialized pediatric equipment, including multi-parameter vital-sign monitors, compact infusion pumps, and defibrillators/external pacemakers.
Advanced procedures performed by our staff include vascular access (intravenous and intraosseous), endotracheal intubation, chest decompression, and advanced airway management.
Questions or Concerns?
Please contact Critical Care Transport Nurse Manager (302) 651-5475,
or the Critical Care Transport Business Manager (302) 298-7077.