UnitedHealthcare of Florida

• Our top priority throughout this process was to ensure that our patients can access the high-quality, specialized care we provide.
• Effective immediately, Nemours Children’s and UnitedHealthcare have reached an agreement.
• This agreement applies to care and services delivered by Nemours Children’s providers at all locations throughout the state of Florida, including primary care and partner facilities.

How long is your agreement with UnitedHealthcare?

• Through our diligent negotiations, we have reached a multiyear agreement with UnitedHealthcare.

How does this agreement impact my child’s care with Nemours Children’s?

• With this agreement, Nemours Children’s will remain a participating provider for UnitedHealthcare commercial and Medicaid members.

Is my child’s currently scheduled appointment and/or surgical procedure impacted by the new agreement?

• No. Appointments, surgical procedures and treatments that are already scheduled are not impacted and can proceed as planned.

What should I do if I tried to schedule an appointment for a date after July 1, 2024, but was unable to do so?

• Please contact your Nemours Children’s scheduling department to make your child’s next appointment.

What You Can Do Now:

• Proceed with currently scheduled appointment(s) and treatment with your Nemours Children’s provider(s) without disruption.
• If you need to schedule care or treatment for your child, please contact your provider or Nemours Children’s scheduling department to make your child’s next appointment.