Nemours Children's Services at Collaborating Hospitals
- Overview
- Locations
- Parent Resources - KidsHealth®
- Your Child's Transfer
Nemours Services at Your Local Hospital
Nemours providers care for children in many settings, including collaborating hospitals. If your child is seen at a hospital that collaborates with Nemours in Pennsylvania, New Jersey, Delaware or Florida, they may be cared for by a Nemours provider.
Understanding Billing
After your child’s care, Nemours will bill your insurance if you have coverage. We may contact you to check your current insurance information. Depending on your coverage and how much your insurance pays, you may also receive a bill directly from Nemours.
Did you get a bill? Bills for care provided at collaborating hospitals are mailed from Nemours Children’s Health, P.O. Box 530253, Atlanta, GA.
- Billing question or need to provide insurance information? Call the Nemours Billing Customer Service line at (866) 390-3610.
- Worried about paying your bill? Call the Nemours Family Financial Advocates to learn more about financial assistance at (844) 551-2065.
New Baby? Add Them to Your Health Insurance
- Contact your insurance as soon as possible. Call within the first 2 weeks of birth. Your insurance company will not automatically enroll your newborn on your plan to pay for care.
- You don’t need to wait for your baby’s social security card or official birth certificate to add your newborn to your insurance or Medicaid.
- Confirm the spelling of your child’s legal name on all documents — very important.
- Ask about exclusions. State guidelines vary on coverage for a newborn’s first 30 days so confirm with your insurance what is needed for your newborn. Note: a grandparent’s insurance may not cover a grandchild (if the baby’s mother is on her parent’s insurance) so you may need other options.
- Insurance through your workplace? Contact both your employer’s Human Resource department and insurance company(s) to get benefits for your newborn.
How to Enroll Your Child in Medicaid
Medicaid offers medical coverage for eligible children and families. Each state sets its own eligibility requirements and benefits.
Contact your state’s services office for more information:
- Delaware: (302) 571-4900
- Florida: (866) 762-2237
- Maryland Health Connections: (855) 642-8572
- New Jersey Family Health: (800) 701-0710
- Pennsylvania Department of Human Services:
Philadelphia County: (215) 560-7226
Outside Philadelphia: (877) 395-8930
Updates to Medicaid and CHIP
Over the next 12 months, states will be reviewing whether families still qualify for health insurance through Medicaid or the Children’s Health Insurance Program (CHIP). If your child is covered by Medicaid or CHIP, update your personal information by calling your state’s Medicaid office, visiting online, or filling out a renewal form that is mailed to you.
Uninsured?
Contact the Nemours Family Financial Advocates Program
If you can’t afford private health insurance, and you don’t qualify for state or federal government health care programs, you might be eligible for Nemours-funded financial support.
Contact our team to find if you qualify.
Monday–Friday, 8 a.m. to 4:30 p.m.
No Surprises Act
"Surprise billing" is an unexpected balance bill. This can happen when you can’t control who is involved in your care or your child’s care — such as when you or your child have an emergency, or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.
It's Your Information
Learn more about our Notice of Privacy Practices.
Improving Children’s Health for Good
Nemours Children’s is one of the largest integrated pediatric health systems in the country. Everything we do — our medical care, research, education, and prevention and advocacy efforts — is focused on kids.
Our goal is to help children, everywhere, grow into healthy adults. To do this, we think of health as more than just medicine. Good health involves education, food, housing, family stability, emotional well-being, equity, justice and more. That’s why we go outside of our walls to reach kids where they live, learn and play. We’re here, beyond medicine.
Our Locations
Educational Resources from Nemours® KidsHealth®
Nemours Children's is committed to transforming the health of children by going beyond medicine to improve the health of the world in which every child lives.
We aim to give families the tools and confidence to make the best health choices.
Here's what you'll find on KidsHealth.org:
- Doctor-reviewed advice on hundreds of physical, emotional and behavioral topics — from before birth through the teen years.
- Separate sections for parents, kids and teens, each created with your questions in mind.
- Easy-to-follow articles, slideshows, videos and health tools designed to help families learn, grow and be their best.
A Guide for First Time Parents
You've gone through pregnancy, labor and delivery, and now you're ready to go home and begin life with your baby. Once home, though, you might feel like you have no idea what you're doing!
These tips can help even the most nervous first-time parents feel confident about caring for a newborn in no time.
Feeding Your Baby
Choosing whether to breastfeed or formula feed their baby is one of the biggest decisions expectant and new parents will make.
Health experts believe breast milk is the best nutritional choice for infants. But breastfeeding may not be possible for all women. For many, the decision to breastfeed or formula feed is based on their comfort level, lifestyle and specific medical situations.
Newborn Safety
Sudden infant death syndrome (SIDS) is the sudden and unexplained death of a baby younger than 1 year old. Most SIDS deaths are associated with sleep, which is why it's sometimes still called "crib death."
I love my new baby, so why am I sad?
In the first few weeks of caring for a newborn, most new moms feel anxious, sad, frustrated, tired and overwhelmed. Sometimes known as the "baby blues," these feelings get better within a few weeks. But for some women, they are very strong or don't get better. Postpartum depression is when these feelings don't go away after about 2 weeks or make it hard for a woman to take care of her baby.
Critical Care Transport to Nemours Children's Hospital
At Nemours Children's Hospital, treating kids is all we do. Our teams take a coordinated approach to help families care for children with all types of needs and conditions — from simple to the most complex.
Our experts are among the best in the nation and are dedicated exclusively to caring for children. The entire staff — including doctors, nurses, respiratory therapists, technicians and more — and all of our services are focused solely on providing around-the-clock, comprehensive pediatric and neonatal care in a technologically advanced, family-centered environment.
Advanced Care Facilities
We have state-of-the-art equipment and facilities. From our operating rooms and labs, to our private rooms and amenities, you get quality care at a hospital just for kids. Take a virtual tour of Nemours Children’s Hospital, Delaware.
Acclaimed Care for Kids
Taking care of kids isn’t part of what we do. It’s all we do. We’re recognized as one of the nation’s safest pediatric hospitals — with teams that include some of the best doctors, nurses and support specialists around.
What to Expect
We offer comprehensive neonatal and pediatric critical care transport by ground ambulance, helicopter or fixed-wing aircraft. Our fleet of Nemours-owned ambulances provides door-to-door service for patients who come to Nemours Children’s Hospital from referring hospitals and other facilities throughout Delaware Valley and Florida.
What Happens After Arrival at Our Hospital
Depending on the patient’s specific plan of care, the child may be admitted to the Emergency Department of Nemours Children’s Hospital. Or, the patient may be transported directly to the most appropriate inpatient care unit (such as surgery, neurology, oncology, cardiology and rehabilitation).
What to Bring
Please bring your government-issued photo ID, child’s Social Security number, insurance information and any necessary legal papers (custody/divorce decrees, adoption papers, etc.) to verify who can sign for your child’s medical treatment, if applicable.
Parking
Complimentary self-parking is available in our parking garage and surface lots.