Social Work
At the Nemours Children's Health, Jacksonville, we believe successful health care includes managing the impact an illness has on your family, communicating effectively with your care team, and taking advantage of available resources and services.
How We Can Help
Our social workers provide compassionate, professional, and culturally-sensitive assistance to help you cope with your child’s special condition, and get your family on the road to healing. Social Work teams assist our patients and families in a variety of ways:
Psychosocial Support
Explaining the condition and treatments, answering questions, and talking about your feelings and concerns.
Case Management
Providing ongoing needs assessment, service coordination, information and referrals, and transition to adult care
Support Groups
Establishing and assisting clinic support groups for parents and youth
Counseling and Support
Providing talk therapy and coping strategies and making mental health assessments
Community Liaison Services
Identify state and federal programs and access nonprofit services as needed
Our Social Work Team
Hematology/Oncology
Pamela Bowers, LCSW
(904) 697-3600
pamela.bowers@nemours.org
Kristin Saunders, LCSW
(904) 697-3600
kristin.saunders@nemours.org
Rosemary Randazzo, LCSW
(904) 697-3600
rosemary.randazzo@nemours.org
Endocrinology & Gastroenterology
Erin Pfeffer, LCSW
(904) 697-3600
erin.pfeffer@nemours.org
Pulmonology
Pablo Saldana, PhD, CRC, LCSW
(904) 697-3600
pablo.saldana@nemours.org
Multispecialty Clinics
Noelle Moore, LCSW
Helpful Information
Coping With Complex Illnesses
For information about coping with a chronic or complex medical diagnosis, check out these articles from KidsHealth.org.
Contact Us
Nemours Children's Health, Jacksonville
Monday–Friday: 8 a.m. to 5 p.m.