Coronavirus (COVID-19)

Contact Us
Coronavirus (COVID-19)
Contact Us
Coronavirus (COVID-19)

Coronavirus (COVID-19)

COVID-19 Updates

Updated: May 31, 2023

Masking is optional for patients and families at all Nemours Children's locations.

Those who personally wish to continue wearing a mask are welcome to do so. Masks will continue to be provided.

Learn more on the Visitor Restrictions tab.

ON THIS PAGE:

Expert Care in the Age of COVID-19

We know how important it is for kids to stay on track with well-child visits and treatment for illnesses, injuries and chronic conditions. We’re ready to safely provide the care your child needs, either in our offices or through a telehealth visit.

Learn more about what to expect at your child’s next visit.

If your child is showing symptoms of COVID-19 (fever, cough, sore throat, body aches, loss of taste or smell), call your Nemours provider or have a video visit on the Nemours app for care and testing instructions.

Visit our Testing page for more information and a list of community testing resources.

MIS-C: A reason to call your pediatrician immediately. Learn More

Options For Care

In-Person Outpatient Services

Primary Care | Urgent Care | Specialty Care

Nemours is scheduling in-person appointments for primary care and specialty care. For in-person care without an appointment in Central Florida, visit a Nemours Children's urgent care location. In Pennsylvania, we encourage patients to visit our preferred urgent care provider, PM Pediatrics
 

Live Video Visits (Telehealth)

Primary Care | Urgent Care | Specialty Care

Our video visit options include scheduled primary care and specialty care appointments, as well as no-appointment, urgent care visits. Create a Nemours app account to get started.
 

Surgical Services

Elective and emergency surgeries are being performed as scheduled. Talk to your child’s Nemours provider if you have questions about presurgery requirements and the steps we are taking to keep your child safe.
 

Hospital Stays

At Nemours Children’s Hospital, Delaware in Wilmington, Del. and Nemours Children’s Hospital, Florida in Orlando, we’re continuing to provide exceptional inpatient care. We’ve taken the necessary steps to ensure our hospitals are safe, clean and welcoming. 
 

Emergency Care

If your child has a serious illness or injury, we have taken necessary steps to ensure that they can be seen safely in our emergency room.

Please Note: If your child has cold or flu symptoms, or they have been exposed to COVID-19, call your child’s primary care doctor first for care instructions. Do not come to the ER for COVID-19 testing. Wait times are long, and kids there might have very contagious illnesses.

Learn More About COVID-19

We have a wealth of online resources to help you and your child learn about COVID-19 and how to stay safe during the pandemic at KidsHealth® from Nemours®. Check out our articles and videos for parents, kids and teens . We’re adding new information about COVID-19 and other health topics all the time, so check back often.

Nemours leaders have been asked to provide expertise and advice throughout the pandemic.
See what they're sharing.

Financial Assistance During COVID-19

If you are experiencing financial hardship or you’ve lost health insurance coverage due to COVID-19, we can help you. Because it’s so important to keep your child on track with routine care and immunizations, we offer financial assistance and other resources to lend a hand.

Dad holds young daughter on lap and checks thermometer while doctor in lab coat is on the smartphone screen in front of them for telehealth.
Close-up of an adult placing a face mask on school-age girl

Help With Masking

Get tips (PDF) on helping your child get used to wearing a mask and discover two stories about masking written for kids.

We Make Health Care Easy With the Nemours App

We created the Nemours app to help you easily manage your child’s health care. It also lets you communicate with your care team, track appointments and symptoms, access your child’s medical records, and launch video health visits on demand.

Looking over woman's shoulder while she holds her mobile phone, reading the screen while sitting down
Young patient and his mom high-five as they leave a group of hospital workers, all are wearing masks.

Community Physicians

Get the latest on our locations and how to refer your patients.